March 2020: In response to an emerging outbreak of a respiratory disease caused by a new strain of a well-known virus, coronavirus (COVID-19), Rollins is taking proactive steps to ensure the health and safety of our community.Page Menu
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Health, Wellness and Preventions
- Housing and meal plans, students and families with questions about housing and dining: firstname.lastname@example.org.
- Any COVID-19 related questions among students and families: email@example.com.
- Academic needs or support concerns: firstname.lastname@example.org.
- Faculty needs or concerns: If you have specific questions, contact your appropriate dean or director.
EDUCATING OUR STUDENTS
For students in different time zones:
- Time Zone differences: Classes should be conducted at their regularly scheduled meeting time. We urge you to be considerate of students who are participating from time zones beyond Eastern, Central, or Atlantic daylight time. It is reasonable for a student to be expected to participate in class remotely from 6 a.m. to 12 a.m. local time.
- For example, if your class meets at 9:00 am, it would be 10:00 pm in Japan. It would be reasonable to expect your student to attend via WebEx.
- However, if your class meets at 2 pm, it would be 3 am in Japan. This is not a reasonable expectation. In a case like this, we recommend allowing the student to participate via recorded WebEx if they request this accommodation.
Additionally, international student visas require that we take attendance when in a virtual environment. Everyone needs to keep detailed attendance records for all students for the rest of the semester.
Try this approach https://rollins.webex.com/meet/XXXX where XXXX is the faculty member’s FOXID (the part of their e-mail address that comes before the @Rollins.edu.)
International & Study Abroad Students
The College has now cancelled all outbound international travel affiliated with the College for the remainder of the spring 2020 semester. In addition, all spring semester study abroad programs have now been cancelled. Most of our partners are allowing students to finish coursework online; however, if this is not possible, Rollins College will make academic accommodations for spring semester students to allow them to finish the semester and stay on track towards graduation. The College has also cancelled our outbound May field study to Japan.
At this time, all other summer study abroad programs and fall semester programs are anticipated to be operating normally, although we have made some itinerary adjustments to certain summer programs.
This is a rapidly evolving situation and we are closely monitoring the situation through a number of channels and consulting regularly with our Travel Risk Committee and other on campus. The position of the College in regards to international travel may change as we continue to assess the potential risks to our students.
The Office of International Programs will work closely with students should we need to cancel any programs. For any field study or summer programs, withdrawal fees will be waived without penalty. For semester programs, we are working with our Finance Department and others on campus to determine a fair and equitable process for partial refunds. If the College cancels a program once abroad, International Programs will work with our insurance company and possibly the US Embassy as well to coordinate an evacuation. International Programs has emergency plans in place for this event and would follow protocols to get students home as safely and quickly as possible. In both cases, International Programs will cooperate with students and program partners abroad to ensure continued progress to degree completion. Please contact us if you have further questions: 407-646-2466.
We expect that our Fall 2020 semester programs will be running normally. However, given the uncertainty, we are waiving withdrawal fees for these programs until May 1, at which point we will reassess. In addition, students scheduled to study abroad in Fall 2020 will also complete on-campus course preference forms through our office–if we need to cancel fall programs, the Registrar will use these forms to register students for courses on campus.
Yes. Sell back books online. Rental return grace periods will be extended to 15 days.
The Rollins Bookstore is offering free shipping labels. These will be distributed to students in their rental return reminder emails.
Tutoring & Writing Center
Tutors will not offer email consultations or other forms of asynchronous feedback. If a student cannot find an appointment time, they can request an appointment in EAB Navigate.
The Order takes effect Thursday, March 26 at 11 p.m. Orange County Mayor Demings could extend the order if he believes it is necessary for the safety of residents. For more information and frequently asked questions, visit the Orange County COVID-19 website.
- Activating our Emergency Response Team, with dedicated working groups with responsibility across campus.
- Staying in regular communication with state and local health officials. Regular monitoring of national and state organizations, including the U.S. Centers for Disease Control, the State of Florida Health Department and the Orange County Health Department.
- Having ongoing conversations about risks related to international travel.
- Keeping our community informed by sharing best practices and expert guidance on public health infection control.
Packages shipped to Rollins via Amazon, UPS, USPS and FedEx can be forwarded to your home of record with a charge to your student account (for postage). To forward your packages, you must contact the Post Office at 407-646-2563 or email@example.com.
Breakfast, lunch and dinner can be picked up at Skillman from Monday – Sunday following this schedule:
Lunch: 11:30 a.m. – 1 p.m
Dinner and next day’s breakfast: 5 p.m. – 6:30 p.m.
You will receive an email from firstname.lastname@example.org every Thursday by 5 p.m. with the weekly menu choices. All students are required to send an email to email@example.com with the weekly selections by no later than Saturday of every week.
Student Account Services
On or by March 31, 2020.
Yes. We are working with the Center for Leadership & Community Engagement to find a non-profit to donate the items that were collected to individuals in need.
The Office of Admission will still be open for walk-in visitors. Walk-in visitors will have an option to talk directly with an admission and/or financial aid counselor, and campus will be open for a self-guided tour. We will also host daily campus virtual visits, which will include a live information session with an admission counselor and a campus tour.
For up to date information, including scheduling instructions and links to videos and other resources, please view our
Virtual Campus Visit
Yes, we will offer a range of ways to connect with Rollins virtually, including a virtual campus tour and individual remote meetings with admission and financial aid counselors. For up to date information, including scheduling instructions and links to videos and other resources, please view our Virtual Campus Visit information.
As of Thursday, March 12, all intramural games and activities will be suspended for the rest of the Spring semester. All on-campus and off-campus club sport practices, games, and events will be suspended for the rest of the semester.
No, the NCAA has deemed these as No Contests. Records and statistics will remain unchanged.
Yes. We are asking department heads and vice presidents of each division to set expectations for remote work in accordance with departmental needs, and to be as flexible as possible with schedules to enable employees to flex work hours around their family care responsibilities. We recognize that work from home is not possible for everyone. For those faculty and staff whose work requires that it be performed on campus, we will work to find the best and safest option for each case.
WebEx Teleconferencing Tool: Rollins has a site license for Webex, a video conferencing tool, which can be used for synchronous meetings. Webex allows you to join a meeting using real-time audio and video, share files or PPT presentations, or share your screen for demonstrations. Faculty, staff, and students may access Webex by phone, laptop, or mobile device and may opt out of sharing video and/or audio.
Office365: Make sure that Office365 is installed on employees’ computers. Office365 combines the familiar Microsoft Office desktop suite with cloud-based versions of Microsoft’s communications and collaboration services to help users be productive from virtually anywhere through the Internet.
For additional help, visit the Rollins IT Knowledge Base or contact the IT Help Desk at 407-628-6363.
- Residential students need to plan to vacate their rooms in no more than 4 hours
- If you are a faculty or staff and need to bring a laptop, desktop, or other office materials home, please ask a colleague to do a no-contact drop off for you during the 14-day self-quarantine
- Make plans to self-isolate at home or off campus
- Maintain social distancing and hygiene measures
Health, Wellness and Preventions
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces.
Students who remain on campus and have COVID-19 symptoms are required to contact the Wellness Center immediately and must be evaluated via phone by calling 407-628-6340. The COVID call center is also available 24/7 at 1-866-779-6121.
Counseling and Psychological Services are available for Teletherapy Case Management for Florida-based students Monday – Friday 8:30 a.m. to – 5 p.m. Please call 407-628-6340 to schedule or email firstname.lastname@example.org.
WellConnect is available for after-hours crisis counseling 833-848-1761 (after 5 p.m.). We can also connect with out-of-state students via phone to help them identify counseling resources in their area.
Students who have concerns about missing class are encouraged to contact Student & Family Care at email@example.com or 407-646-2345 or their respective student services for the Holt School (407-646-2232) or Crummer Student Services (Carlene Sterling, Director at 407-691-1267).
Faculty and staff with COVID-19, flu like symptoms should work with their supervisor to stay or work from home. They can contact their local medical practitioner for medical assistance.
During this time, the Wellness Center is not be able to provide ongoing therapy appointments. We are trying our best continue to provide services that remain helpful, while also staying within the scope of our practice and competencies. We are connecting with students and working with them to identify appropriate resources and develop an alternative care plan.
For stress management resources, campus members can access our Rollins Wellness Instagram site. Students also have access to the Well Track app, www.welltrack.com, which is an online interactive self-help therapy tool that provides many resources for stress management. In addition, we are also developing online stress management workshops that we hope to soon be able to offer to students. Information about our upcoming psychoeducational workshops will be provided to the campus community as soon as it is available.